SPEAK TO A UROLOGIST ONLINE IN MINUTES
Chat with a doctor anytime, day or night.
Ask questions, get a diagnosis, and receive prescriptions fast.
97% of ED related cases are resolved in just one visit.
Start your urologist consultation now.
Free online urology consultation for Erectile Dysfunction (ED) and Premature Ejaculation (PE).
Talk to a urologist about other conditions for only $39–$69.
HOW TELEMEDICINE WORKS
Three Easy Steps
Describe Your Symptoms
Share your symptoms or a brief description of your medical concern.
The next available provider will review your request and respond within minutes.
Virtual urologist consultation for Erectile Dysfunction (ED) and Premature Ejaculation (PE) is completely FREE.
Other urology conditions: $39–$69 per online evaluation.
Chat with a Urologist
If the provider determines they can help, you’ll be connected for a consultation.
Most chats happen over text, but video or audio calls may be requested if necessary.
If we’re unable to assist, we’ll advise you to visit a walk-in clinic instead.
Receive Your Prescription in a Discreet Package
If treatment is appropriate, your prescription will be sent directly to your home in plain, unmarked packaging – at a time that works for you.
Don’t Miss Your Chance to Get Care from Leading Experts
Mount Sinai Urology CME network includes urologists who participate in the many conferences and symposiums organized by Mount Sinai Department of Urology in collaboration with Society of Urologic Robotic Surgeons and Endourological Society.
We have attracted numerous world-class urologists to join our online community.
This ensures that patients using our online urology platform receive high-quality care and accurate diagnoses.
Although some of these experts are not affiliated with Mount Sinai, they serve as visiting urologists within our online system.
As a result, patients have access to more than 100 world-class specialists.
Meet a Few of Our World-Class Urologists
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Clinical Associate Professor, Department of Urology
Mount Sinai – Department of Urology
Expertise: Bladder Cancer, Congenital Kidney Disease, Cystoscopy, Erectile Dysfunction, Fertility, Frequent Urination, Hydrocele/Varicocele
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Chair of Department for Urology, Pediatric Urology and Urologic Oncology, Prostate Center Northwest
St. Antonius Hospital
Expertise: Prostate Cancer, Erectile Dysfunction, Cystectomy, Enlarged Prostate (BPH), Nephrectomy, Renal Cell Carcinoma, Urinary Incontinence
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Urologist
University of Lille, Urology Department
Expertise: Prostate Cancer, Nephrectomy, Erectile Dysfunction, Prostatectomy, Benign Prostatic Hyperplasia, Orchiectomy, Paraphimosis, Hydronephrosis, Cystectomy, Endoscopy
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Chairman, Urology Department
Villa Betania Hospital
Professor of Urology
Universita Campus Bio-Medico di Roma
Expertise: Prostate Cancer, Erectile Dysfunction, Cystoscopy, Benign Prostatic Hyperplasia, Urinary Incontinence, Nephrectomy
Prof. Maurizio BuscariniMD, PhD, MPH-MBA
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Professor of Urology and Chairman Tottori University Faculty of Medicine
Expertise: Prostatectomy, Nephrectomy, Chemotherapy, Sexual Hormones, Prevention and Treatment for Erectile Dysfunction
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Professor of Urology
Head of Robot-Assisted Urologic Surgery
Martini-Clinic Prostate Cancer Center
University Clinic Hamburg-Eppendorf
Expertise: Prostate Cancer, Prostatectomy, Anal Cancer, Erectile Dysfunction (ED), Endoscopy, Enlarged Prostate (BPH), Urinary Incontinence
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Professor, Urology
Institute for Regenerative Medicine
Wake Forest Baptist Medical Center
Expertise: Prostate Cancer, Kidney Cancer, Bladder Cancer, Enlarged Prostate, Penile Cancer
Ashok HemalMD, MCh, FACS, FRCS
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Assistant Professor of Urology
Icahn School of Medicine at Mount Sinai
Expertise: Adrenocortical Carcinoma, Benign Prostatic Hyperplasia, Bladder Cancer, Cystectomy, Kidney Cancer, Prostate Biopsy, Prostate Cancer, Prostate Laser Procedures
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Professor of Urology, Vita-Salute University San Raffaele
Expertise: Prostate Cancer, Sexual Dysfunctions, Benign Prostatic Hyperplasia
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Professor and Chairman
Department of Urology
UC Irvine
Expertise: Prostate Cancer, Cystoscopy, Benign Prostatic Hyperplasia, Nephrectomy
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Clinical Associate Professor of Urology
Icahn School of Medicine at Mount Sinai
Expertise: Prostate Cancer, Benign Prostatic Hyperplasia, Bladder Cancer, Kidney Cancer, Cystectomy, Nephrectomy, Prostatectomy
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Katherine and Clifford Goldsmith Professor of Urology
Professor of Oncology
Mount Sinai – Department of Urology
Expertise: Prostate Cancer, Kidney Cancer, Cystoscopy, Benign Prostatic Hyperplasia, Bladder Cancer, Neurogenic Bladder, Frequent Urination
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Professor and Chair of Urology, Mount Sinai West and St. Luke’s Hospitals
Expertise: Kidney Cancer, Bladder Cancer, Laparoscopy, Pyelonephritis, Ureteroscopy
Mantu Gupta MD
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Assistant Professor of Urology, Mount Sinai – Department of Urology
Expertise: Cystoscopy, Benign Prostatic Hyperplasia, Chronic Prostatitis, Infertility, Hematospermia, Chronic Pelvic Pain, Neurogenic Bladder, Impotence
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Director, Reconstructive and Female Urology, Icahn School of Medicine at Mount Sinai
Expertise: Benign Prostatic Hyperplasia, Bladder Prolapse, Cystoscopy, Difficulty Urinating, Neurogenic Bladder
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Professor of Urology, Icahn School of Medicine at Mount Sinai
Expertise: Benign Prostatic Hyperplasia, Bladder Cancer, Chronic Prostatitis, Cystoscopy, Hydronephrosis, Impotence, Prostate Cancer, Prostatectomy
Steven Kaplan MD, FACS
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Assistant Professor of Urology and Urologic Oncology, Icahn School of Medicine at Mount Sinai
Expertise: Adrenalectomy, Adrenocortical Carcinoma, Bladder Cancer, Cystectomy, Cystoscopy, Kidney Cancer, Kidney Stones, Laparoscopy, Nephrectomy, Prostate Biopsy, Prostate Cancer
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Clinical Professor of Urology, Icahn School of Medicine at Mount Sinai
Expertise: Prostate Cancer, Benign Prostatic Hyperplasia, Chronic Prostatitis, Cystectomy, Cystoscopy, Kidney Cancer, Kidney Stones, Neurogenic Bladder
WHAT CONDITIONS WE TREAT
- Erectile Dysfunction (ED)
- Premature Ejaculation (PE)
- Benign Prostatic Hyperplasia (BPH/enlarged prostate)
- Urinary Tract Infections (UTIs)
- Overactive bladder
- Urinary Incontinence (UI)
- Urinary Hesitancy
- Kidney Infection
- Kidney Stones
- Testicular pain
- Bladder Infection
- Peyronie’s disease
- Low Testosterone (Low T)
- Sexually Transmitted Diseases
Prescription Treatment Options
Erectile Dysfunction
Sildenafil is a medication commonly used to treat erectile dysfunction by increasing blood flow to the penis during sexual stimulation. It belongs to a class of drugs called PDE5 inhibitors. It usually starts working within 30 to 60 minutes and lasts for about four to six hours. It’s typically taken as needed, not daily. Some people may experience side effects like headache, flushing, nasal congestion, or upset stomach. It should not be taken with nitrates or certain heart medications because that combination can cause a dangerous drop in blood pressure.
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Erectile Dysfunction
Tadalafil is a prescription medication commonly used to treat erectile dysfunction (ED). It works by increasing blood flow to the penis, which helps a man get and maintain an erection when he is sexually aroused. Unlike some other ED medications, tadalafil can last up to 36 hours, which is why it’s sometimes called the “weekend pill.” It can be taken as needed before sexual activity or in a lower daily dose, depending on a doctor’s recommendation. Tadalafil does not cause an automatic erection and only works with sexual stimulation.
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Erectile Dysfunction
Vardenafil is used to treat erectile dysfunction by improving blood flow to the penis during sexual arousal. It works in a similar way to sildenafil but may act slightly faster for some people. It’s usually taken about an hour before sexual activity, and its effects last around four to five hours. Possible side effects include headache, dizziness, flushing, and nasal congestion. It’s important to follow dosing instructions carefully and avoid using it with nitrate medications.
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Premature Ejaculation
Dapoxetine is a short-acting selective serotonin reuptake inhibitor (SSRI) used to treat premature ejaculation. Unlike traditional antidepressants, it’s taken only when needed, usually one to three hours before sexual activity. It works by increasing serotonin levels in the brain, which can help delay ejaculation and improve control. Side effects may include nausea, dizziness, headache, or sleep disturbance. It should be used under medical supervision, especially if combined with other medications that affect serotonin.
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Premature Ejaculation
Sertraline is another SSRI that can be used off-label to manage premature ejaculation. Like paroxetine, it increases serotonin levels, which helps extend the time to ejaculation and improve sexual control. It is usually taken daily, though some treatment plans may involve on-demand use before sexual activity. Results may take one to two weeks to become noticeable with regular dosing. Common side effects include nausea, sleep changes, fatigue, and sexual side effects such as delayed orgasm. A healthcare provider should guide dosing and discontinuation to reduce the risk of unwanted effects.
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Premature Ejaculation
Paroxetine is a selective serotonin reuptake inhibitor (SSRI) that is often prescribed off-label to treat premature ejaculation. It works by increasing serotonin levels in the brain, which can help delay ejaculation and improve control during sex. Among SSRIs, paroxetine is considered one of the more effective options for this purpose. It can be taken daily or, in some cases, a few hours before sexual activity, depending on a doctor’s recommendation. Benefits may take several days to a few weeks to become noticeable with daily use.
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Benign Prostatic Hyperplasia (BPH)
Tamsulosin, sold under the brand name Flomax, is a prescription medication used to treat symptoms of an enlarged prostate, also known as benign prostatic hyperplasia (BPH). It works by relaxing the muscles in the prostate and bladder neck, which makes it easier to urinate and helps reduce symptoms like a weak stream, difficulty starting urination, or frequent trips to the bathroom, especially at night. Tamsulosin does not shrink the prostate, but many people notice symptom relief within days to weeks of starting treatment.
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Benign Prostatic Hyperplasia (BPH)
Dutasteride, marketed as Avodart, is also used to treat symptoms of benign prostatic hyperplasia. Unlike tamsulosin, dutasteride works by shrinking the prostate over time. It does this by blocking the conversion of testosterone into dihydrotestosterone (DHT), a hormone that contributes to prostate growth. Because it changes hormone levels, it may take several months to notice full benefits, but it can reduce the risk of urinary retention and the need for prostate surgery. Dutasteride is usually taken once daily and may be prescribed alone or in combination with tamsulosin.
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FREQUENTLY ASKED QUESTIONS
How does Online Urologist work?
Online Urologist is a telemedicine service provided by Mount Sinai Urology CME. It allows patients to consult with licensed urology specialists remotely for the evaluation and treatment of a broad range of urological conditions. The service is designed to offer convenient, accessible care without the need for an in-person visit in many cases. If your condition does not require specialized urological care, Mount Sinai provides additional online services to meet your needs. You can connect with a Mount Sinai Doctor from home, including for Virtual Urgent Care visits. To get started, learn more and download the MyMountSinai® app. Mount Sinai Selikoff Centers for Occupational Medicine also offer convenient telemedicine appointments, helping improve both the quality and efficiency of patient care.
Is Online Urologist appropriate for all patients?
Online Urologist is available to individuals who are 18 years of age or older. Patients must provide their legal name and accurate date of birth to receive care.
Where is Online Urologist available?
Online Urologist service operates nationwide. The service is offered in all 50 U.S. states and Washington, D.C. Certain conditions or treatments may require a live video consultation. If an in-person examination or diagnostic testing is necessary, your provider may recommend visiting a local medical facility.
How is my personal information protected?
Mount Sinai Urology CME complies with all applicable state and federal regulations governing the protection of personal health and payment information. All data is secured using 256-bit SSL/TLS encryption. We maintain strict privacy and security standards to safeguard your information.
Are your clinicians licensed and certified?
Yes. All medical professionals providing care through Online Urologist are licensed to practice medicine in the United States and are board-certified in urology. Many members of our network are highly experienced specialists with distinguished professional backgrounds.
Is a prescription required to obtain medication?
Yes. Prescription medications offered through Mount Sinai Urology CME may only be dispensed following approval by a qualified, licensed medical provider. Patients must complete a consultation through Online Urologist before a prescription can be issued.
How should I prepare for a telemedicine consultation?
Patients should select a quiet, private setting for their appointment. If the environment is disruptive or unsafe, the provider may request that the visit be rescheduled. A stable internet connection is strongly recommended to ensure an uninterrupted consultation.
How do I access my Telehealth appointment?
After scheduling an appointment, you will receive a confirmation email containing a secure link to join your session. Reminder notifications will be sent prior to your appointment, including a final reminder shortly before the scheduled start time with detailed access instructions.
What if I arrive late to my Telehealth appointment?
Appointments are scheduled to accommodate all patients in a timely manner. If you arrive late, your provider may need to reschedule your consultation. Logging in several minutes before your appointment time is advised.
Is there a membership or subscription fee?
No. There are no membership or subscription fees required to use the service. All consultation and medication costs are clearly disclosed before you complete your purchase. If your prescribed medication includes refills, they will be processed automatically according to the designated refill schedule for your convenience
Do you accept insurance?
We do not accept insurance. However, consultation fees are competitively priced. General online consultations range from $39 to $69, and consultations for erectile dysfunction and premature ejaculation are free.
What payment options are available?
You can pay using Visa, Mastercard, American Express, Discover, and most HSA or FSA cards. These payment methods can be used for both consultations and prescriptions.
How long does shipping take?
Shipping times depend on your location and the carrier. Once your order ships, you will receive a tracking link by email so you can monitor delivery.
Is packaging discreet?
Yes. All products are shipped in plain, unmarked packaging to protect your privacy.
Are the prescribed medications safe and approved?
All medications offered are FDA-approved. Each prescription is carefully reviewed by a licensed U.S. medical provider to ensure that it represents a safe and appropriate treatment option based on your medical history and condition.
What should I do if my treatment is not effective?
Our specialists are highly qualified. If your current treatment isn’t producing the desired results, we understand your concern and take it seriously. Please consult your medical provider in person to determine the most appropriate next steps for your care.
WHY CHOOSE MOUNT SINAI UROLOGY CME
- More than 100 world-class specialists in network
- Free online urology visit for ED or PE
- Personalized treatment plans
- No subscription or membership
- Free shipping in discreet packaging